Booking.com seems great until something goes wrong. Then, there’s no remediation.
Show up and discover a dirty, roach motel homeless flophouse instead of a vacation rental. The pictures are of the hotel but from a different time.
Good odds you won’t be able to get a refund.
Booking.com customer services words: We just talked to the owner, and they say it’s not like that, denied.
Send pictures. “Your picture…”. You mean pictures, plural? “No, there’s only one picture.” Try again. “Ok, I have multiple pictures.” And? “I don’t see the problem.” Mold isn’t a problem? “The owner says there’s no mold.” And the picture? “The owner says there’s no mold.”
Booking.com is awful.
2-3 star reviews. This will help color in which 1 star reviews to believe.
Sadly, the 5 star review is the most questionable.
Aside about Amazon. What didn’t work. I do woodworking so I wear a respirator. 3M, dual cartridge. I found a carton of 30 pairs of P100 for $85 on Amazon. It was through the 3M store on Amazon. Legit, right? The filters that came appeared legit, and nowhere near expiration. The issue is, they sent a box of 6 pairs not a carton of 30 pairs. Customer service fixed it, or so they said. Again, my carton of 30 pairs was a single box of 6 pairs (5 to a carton, probably). Amazon did issue a refund but would not order a replacement. I couldn’t order a replacement, I didn’t trust it.
So, I went to 3M. There is no way to contact their customer service unless you’re a large contractor or seller. 3M store? I guess it’s just a pretty frame on Amazon. The 3M site itself links back to Amazon and 2 others for purchase. The two others: one has no availability and the other wants $100+ for that box of 6 pairs of P100 filters.
This isn’t uncommon. You try to buy direct, and may end up on Amazon anyway.
I never did get my carton of 30 pairs of P100 filters.