Agreed Google maps is the best review aggregator (and I wish it wasn't) but "the star ratings are scarily accurate"? I think you mean "hugely inflated". Like almost any review system a I've seen recently: if you like a place and you give less than a 5 then you're hurting it.
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How is that not inflated? For my personal ratings, a three is something I'd be happy to eat every day. A five is close to unattainable. It's basically centered on 2.5 with something like a tapered normal distribution. It's tedious mapping out so I'm not lowering ratings for good places so I don't rate anymore.
But getting past me being difficult, you can't even rate 4.5 can you? Isn't that information being lost when the way people rate is basically 5 for thumb up and every other number is a thumb down?
You're right about it being useful to look at relative ratings, I just wouldn't label that as really accurate.
It's a separate issue but you brought up categories. I never loved rating in a situation like on Airbnb where one place might be a deliberately expensive penthouse and another might be deliberately a cheap shared room in the wilderness, especially with something like a "cleanliness" rating